Improved fulfilment efficiency with address autocomplete
Salvos Stores Case Study
Background
Salvos Stores have been providing Aussie communities with experiences that enable social and environmental impact for over 140 years. With a national network of 350 stores and a growing online presence, the sale of donated goods keep more than 35 million items from landfill every year. The sales also generate vital funding for The Salvation Army’s community programs that support people experiencing homelessness, family and domestic violence, addiction and disaster recovery.
The Solution
Integration with Addressfinder was simple and provided customers with a streamlined checkout experience. For Salvos Stores, it meant improving address validation from ~60% to 98%+.
This has significantly improved fulfilment efficiency, allowing their teams in more than 250 stores to efficiently send orders to more than 100,000+ Aussie households.