Case studies
Better Batt - online batteries
What Better Batt wanted
Affordable replacement batteries are core business for Better Batt. They’ve been delivering batteries and chargers all over Australia since 2006. Better Batt has designed a stress-free Magento 2 website for customers; it’s friendly and intuitive.
To make their website as human as possible Better Batt needed an address autocomplete plugin for their checkout and their admin ordering screen.
Objectives
- Address service on checkout and admin
- Intuitive feeling for customers
- Easy Magento 2 plugin
- Reliable delivery data
How Addressfinder helps
There’s a lot of positivity on the internet about Better Batt who pride themselves on good reviews and know that thousands of happy customers are their best marketing tool. Better Batt is easy to deal with. Their website is easy to navigate, their human customer support team is friendly and informative. It makes sense to have a checkout that’s easy too. Better Batt’s values match AddressFinder’s values - we both strive to be real people with a great personal service that people love.
The Magento 2 address autocomplete plugin for Addressfinder improves each customer’s experience and prevents address related shipping errors. As Better Batt customers type their address it’s matched with similar verified addresses in the Australian database. Within milliseconds matched addresses are returned. Correct fields are automatically populated with street/suburb/city/state/post code details.
As a customer types, their address is sent to the Addressfinder database for matching with similar verified addresses. Matched addresses are returned, within milliseconds, and displayed to the customer who selects their address. The details of the selected address are then automatically populated into the correct fields of the form (Street, Street 2, City/Suburb, State, Post Code).
The final word…
How does Addressfinder add an intuitive feeling? User spelling mistakes are fixed so the correct address is found and returned with the correct spelling. Filters can be applied to include or exclude address types. Addressfinder only ever displays official addresses so they’re always real, deliverable and mistake-free. The result? In addition to batteries, Better Batt delights customers by delivering a very pleasant user experience.